1990 – 1992 Master in Computer Science(MSc) –by research Universiti Teknologi Malaysia(UTM)
1988-1990 Bachelor Degree in Computer Science(BSc) Universiti Teknologi Malaysia(UTM)
1984 - 1988 Diploma in Computer Science(Dip) Universiti Teknologi Malaysia(UTM)
1979- 1984 Sekolah Menengah Seri Ampangan Seremban N.S
1973 - 1978 Sekolah Rendah Ismail Petra Kota Baharu Kelantan
Experiences
Teaching Experience
• Quantitative Method • C Programming • Logic Digital • Data Communication • Networking • Programming in Operational Research • BASIC Programming • Introduction to Computer • Computer Application
Previous Work in Telekom Malaysia Berhad
1. Project: Developing of Integrated Forecasting Package a. Objective : To develop a forecasting tool for subscribers demand in Telekom Malaysia. b. Customer : Marketing Task Force Telekom c. User : Consumer and Small Business(CNB), Major Business Sales(MBS) and Corporate and Government(CNG) in Telekom. d. Involvement : Head Project. e. Job Scope : Organize the project and develop a forecasting model. f. Status : Completed for FORTEL ver 1.0 system.
2. Project: Teletraffic Data Acquisition and Processing System. a. Objective : To develop a dimensioning tool for PSTN network Telekom Malaysia in order to determine circuit requirement. b. Customer : Bahagian Sokongan Khidmat Rangkaian Telekom c. User : Switching Operation and Maintenance Centre(SOMC)and Network Engineering in Telekom. d. Involvement : Head Project. e. Job Scope : Organize the project and develop a circuit required model. f. Status : Completed for TIPS ver 1.0 system.
3. Project: Customer Satisfaction Index System a. Objective : To develop a analyzing tool for survey program in order to determine customer satisfaction index Telekom Malaysia. b. Customer : Shared Operation Major Business Sales Division Telekom Malaysia. c. User : Shared Operation Major Business Sales Division Telekom Malaysia. d. Involvement : Head Project. e. Job Scope : Organize the project and develop a customer satisfaction index model. f. Status : Completed for CUSDEX ver 1.0 system.
4. Project: Asynchronous Transfer Mode(ATM) Planning Tools for Network. (Collaboration with Royal Melbourne Institute Technology (RMIT), Australia) a. Objective : To develop a dimensioning tool and survivability tool for ATM Network. b. Customer : COINS and Network Forecast Telekom Malaysia. c. User : Switching Operation and Maintenance Centre(SOMC) and Network Engineering in Telekom Malaysia. d. Involvement : Head Project. e. Job Scope : Organize the project and develop a dimensioning model. f. Status : Completed for APNET ver 1.0 system.
Profession
1998-now Lecturer
1993 – 1998 Research Officer Research & Development Division, Telekom Malaysia Berhad.
1991 –1992 Research Assistant Faculty of Computer Science and Information System Universiti Teknologi Malaysia.
Administrative Post
1. Ketua Makmal Multimedia 2008- until now 2. Ketua Program Multimedia 2007-2008 3. AJK Teknikal Program Kerjasama PPD, UTM K.L, 2003 4. Penyelaras Program Kerjasama(Komputer) PPD, UTM KL 2002 –2003. 5. Penyelaras Program SPACE(Komputer) PPd, UTM KL 1999-2002 6. Colloqium FSKSM: SAS on PC, UTM, Jan 22nd 1992. 7. Commitiee member for Seminar MSORSM on Quality and Productvity 91, May 21st–22nd 1991. 8. Committee member for ICIT –ITX’90, 12th – 20th 1990. 9. Head of Panel System for Science Computer Unit of Kolej & Science Technology, UTM International Campus, 2006-now.
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